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Amazon has issued a warning to millions of customers about rising scam attempts during the holiday season. Learn the most common scams, red flags, and simple ways to stay safe while shopping.
As holiday shopping picks up and online orders reach their yearly peak, Amazon is warning its 300 million users to stay alert. Cybercriminals are taking advantage of the busy season to target customers with new and convincing scam attempts. The company wants shoppers to understand the biggest risks and take simple steps to protect their accounts.
With more people shopping online than ever, knowing what to watch out for can make a huge difference.
Why Amazon Issued the Warning
Ahead of the Black Friday and Cyber Monday rush, Amazon told its users that scammers are sending fake messages to trick shoppers into sharing personal or financial information. These messages often look real, using Amazon-style designs, order numbers, and customer service language.
Scammers commonly pretend there is a problem with your order or account. Once you panic, you’re more likely to click a harmful link or respond without thinking. Amazon’s goal is to make customers pause and check twice before taking action.
Common Scams Targeting Amazon Users
Amazon listed several scam attempts that are becoming more frequent this year:
- Fake delivery problem or account issue alerts
- Social media ads showing unbelievable discounts
- Emails or messages from unofficial sources asking for account details
- Requests to verify payment information through unfamiliar links
- Random phone calls pretending to be Amazon tech support
Each of these scams tries to create confusion and urgency, which increases the chance of someone falling for them.
How to Stay Safe While Shopping Online
Amazon recommends a few simple and reliable steps:
- Only use the official Amazon app or website for refunds, order tracking, customer support, and account changes.
- Turn on two-factor authentication or use a passkey for extra protection.
- Avoid clicking links in messages unless you’re certain they came from Amazon.
- Never share your password, bank details, or personal information through email or text.
These small steps help keep your account secure, even during a busy shopping season.
Spot the Difference: Real vs. Scam Messages
Here is a clear comparison to help you quickly identify what’s real and what’s not:
| Real Amazon Message | Scam Message |
|---|---|
| Comes through app or official email | Sent from unusual emails or random numbers |
| Never asks for sensitive information | Requests login, bank, or card details |
| No pressure to act immediately | Uses false urgency or threats |
| Matches real order history | Mentions orders you never placed |
If anything feels suspicious, it’s safer to check directly in the Amazon app.
Reporting Suspicious Activity
Amazon encourages customers to report any unusual communication. This helps the company track new scam styles and protect more users. Shoppers can also review Amazon’s safety tools to secure their accounts or report concerns about sellers or products.
Final Thoughts
Scammers are becoming more creative each year, but staying informed is your best defense. Amazon’s warning is a reminder to stay calm, double-check messages, and avoid quick decisions. With a little awareness, you can shop confidently and safely all season long.
